Telephone Support Service

This is a confidential telephone support service.

We offer a first point of contact for relatives and friends of patients in hospital who may be in danger of euthanasia by neglect. A sympathetic listener is always there if you need someone to talk to about your fears and concerns for someone you love.
We are available to take calls from hospital staff to confirm the wishes of any member of the Network who is in a critical state in hospital.
A growing team of Patients First Network volunteers is there to support a vulnerable person in hospital at critical times, if no next-of-kin is available.
Patients First Network needs the support of its members in order to offer them the help they need. However, the telephone support service is available to anyone.
We urge carers, next-of-kin and friends to call us at the earliest stage possible when a vulnerable person is nearing death and there are any concerns about the situation.

The Patients First Network volunteers who answer calls are trained befrienders.